Attention
online payment customers:
UPDATE AS OF JULY 2026: The customers
MUST have a phone number on file in the office billing system in order to register for a
portal account. This extra layer of security is necessary and required.
TO REGISTER/SET UP A NEW ACCOUNT CALL 440-329-5584.
Basic information:
·
AMERICAN EXPRESS -- Our new payment processor
accepts only Visa, Mastercard and Discover.
·
Our Pay-By-Phone option is live. Please call
440-613-8380 to make payments by phone. This feature enhances the security of
your personal information. Payments can be made at any time (during office
hours, after office hours and weekends). No dashes are required for account
entry.
·
The processing fee has been reduced to $1.95 (or
2.5% whichever is greater). This third-party processing fee cannot be absorbed
by the County; however, we were able to negotiate a reduction. Please note the
follow payment options are subject to a processing fee: credit/debit, pay by
phone.
·
The following payment options are NOT
subject to a processing fee: bank payments, check, money order, Drug Mart
courtesy window, ACH auto draft.